What does setup include?
We set it up with you in your first week. On the call we configure your lead sources, service area, qualifying questions, follow-up, and calendar workflow — no tech skills needed on your end. Every plan gets the same setup; the only difference is monthly lead volume.
How much does the AI handle, and do I stay in control?
The AI handles the repetitive parts: fast first replies, qualifying questions, follow-ups, confirmations, reminders, and booking inspections on your calendar. You stay in control of every sales decision.
When a homeowner asks for a person, sounds upset, or raises something outside the script, the AI hands the conversation to you with full context — the homeowner's info and project details. You get an alert on your phone, and the lead is flagged in your dashboard.
Do I need to change how I get leads?
No. It works with the sources you already use — Google Business Profile, website forms, Facebook, ads, calls, texts, and email — and provides a dedicated number for calls and texts. Lead response covers what happens after a homeowner reaches out. Improving how your business looks before they reach out is separate work, and we offer that separately.
Can I send leads from Angi or Thumbtack into RoofLeadHQ?
Yes — from any lead pipeline, in two taps. Text the homeowner's number to your RoofLeadHQ line and we text you back a ready-to-send message with their link, already written. You tap send, so it goes out from your own number and lands as you. (We never cold-text a homeowner on your behalf; that isn't legal, and they'd ignore an unknown number anyway.) The homeowner taps the link, confirms their name and mobile, and the assistant takes it from there — qualifying the issue and following up until they book or decline.
Can it keep up during storm season?
Yes — that's a big reason it exists. When volume spikes, the response workflow still runs on each eligible lead an enabled channel delivers, rather than queueing behind manual callbacks, and urgent storm leads are surfaced clearly while you stay focused on active work and crews.
What is "Smart Scheduling" and how does it work?
Smart Scheduling is travel-aware booking. Instead of just checking your calendar, it considers the areas you serve, the days you work each one, and the drive time between jobs. So when two inspection requests come in, it won't book them in far-apart towns back to back. The times it offers are drivable. If a request doesn't fit your route cleanly, it books a quick callback and texts you rather than forcing a bad appointment — so you never lose the lead either way. The goal is less windshield time and more time on roofs.
What happens after the inspection?
Most roofers lose deals in the silence after the inspection. RoofLeadHQ automatically follows up with the homeowner at 7, 30, and 90 days — friendly, on-brand, and always with an easy opt-out. You control every sequence from your dashboard: mark a job won or lost and the follow-ups stop, or hold or cancel anytime.
What if an insurance claim is involved?
RoofLeadHQ asks the insurance questions you'd ask — claim status, damage type, and insurer — so you know what you're walking into before you get there. Those details are attached to the appointment so you're prepared from the first call.
Which states do you serve?
Roofing companies throughout the United States. Our standard service area is the 48 contiguous states. In Alaska or Hawaii? Reach out and we'll confirm whether it's a good fit for your market.
How do pricing and cancellation work?
Flat monthly pricing with no intro period and no setup fee: Starter is $199/mo (up to 60 leads/mo), Growth is $399/mo (up to 150 leads/mo), Elite is $599/mo (up to 300 leads/mo), and Summit is $999/mo (up to 600 leads/mo). The price on each card is what you pay every month. No contracts — cancel anytime by emailing billing@roofleadhq.com, and it takes effect at the end of your current billing cycle.
What happens if I get more leads than my plan covers?
Usually that's good news — it means business is booming. When you reach about 90% of your monthly leads, we give you a heads-up. Any overage terms are spelled out in our Terms of Service, and we get your okay before charging for overage — never a surprise. If you consistently run over, we help you move to the plan that fits your volume, and we walk you through it first.
Does it work with AccuLynx or JobNimbus?
Yes — your leads export to CSV anytime, so they drop straight into AccuLynx, JobNimbus, or whatever CRM you run.
